Experienced retail style advisor with a strong record in exceeding sales targets, delivering personalised customer service, and driving CRM engagement in fast-paced environments. Skilled in upselling, stock control, and store operations. Adaptable and collaborative, with basic French, Greek, and English language skills.
Key performance indicator daily team target up to 8K, individual tracking up to 1500£ on a daily basis. I achieved the team work initiative to excel in sales and make a profit out of 5200£ daily maximum with a daily average @£3,700 increase above my daily individual tracking. Out of the 35K weekly target I contribute at a significant 20% in profit growth with a £6,500 average weekly sales. • CRM is up to 75% in a significant individual contribution to link global customers to the system by engaging whilst at the till area. • Managed collaboration that lead to increased tablet sales and company ranking in comparison to rest locations, 2nd ranking on a weekly basis out of the top 8 locations, financial achievement.
Raised awareness for the Law and policies in energy and the environment; .org.uk that lead to Business compliance at 15%. • Wrote the risk assessment policy and formulas via the project management institute for Technical managers and prepared the training material for refinery managers which achieved updates on the Business Training section. (Department: Hobark Intl (UK) Ltd, location: london)
Designed 10 training templates (oil and gas) for project proposal to the MD and contributed in the quality for the business. Suggested an IT platform and training programme sales which can add to the profit increase for the business. Costs breakdown exercise and submission to the MD for review. • Interns London in charge of induction and training on the job, an activity daily routine assignment. Managed a (Summer Intern 1) team and we both lead Customer service for vendors; internal external relationships and suppliers' logistics by doing HR resourcing in oil and gas for technical roles & using the systems; Rigzone, Exelare, LinkedIn business. • Led in the Project Egina by giving Nigeria the full benefit of Total's deep offshore experience and expertise, 8 vacancies. Placements achieved and rates negotiated, the main KPI for the Business. • Led in the Oilserv project. End to end recruitment process for the field which was currently under development and the production was scheduled to begin by the end of 2017. Achieved placements, the main KPI for the business. (Department: Hobark Intl (UK) Ltd)
Finance/Administrative sector- 5 month fixed term contract funded by OAED • Improvements in unemployment measures for the country REP. ORG.GR via suggestions in the department of administrative principles Flexicurity policy and sharing in team conference, mainly contract establishment for hosting homeless. • Liaised with City & Guilds, UK leading skills related organisation and shared new practices in addressing youth unemployed measures, including apprenticeships and other initiatives UK with a view to developing in Greece. Drafted the format in template for job descriptions and managed team of new hires in various departments by sharing our JDs and suggesting improvements in new hires induction. • Managed the team and achieved cooperation in new practices for the OAED Department of Employment End of contract shared all project paperwork with the manager and the team and did a visit to OAED to finalise insurance payments and confirm exit with the HR department. (Department: Ministry of Labour)
90,000.00 budget Euros Hospitality and Tourism • Achieved silver award eligibility criteria 40% level for energy efficiency practices and finance acumen legislation compliance, POS business installation in cooperation with accountant and cost reduction by auditing contracts with marketing partners. • Trained clients in B2C processes by participating in leading hosting venues & managing content writing as an expert for a successful practical business case which increased Return on investment <100%. • Managed partnership B2B by doing contract establishment and achieving a <100% ROI. • Initiated business development and gained new partnerships with the department of tourism and an editing company that attracted 60% international customer growth. • Represented the business in exhibitions as instructed by the governmental department which lead to a further 70% customer growth from various countries. • Attended the energy institute conference 2 yrs for sharing the business case and achieving increase in customer engagement in London.
Managed marketing exhibition booth in Scotland and marketed the employer brand which achieved increase in B2B & B2C for candidate attraction by 25%. • Worked with suppliers in preparation of the exhibition and organized the logistics including the travel bookings, the venue, and the accommodation. • Created the consultancy posters and placed the order in client incentives, eg: golf balls and the pens with company logo which lead to branding. • Organized other office supplies and stakeholder engagement with the Scottish payroll mgt team based in Aberdeen by visiting the office - meeting & greeting. • Worked with the Recruitment Rigzone platform in sourcing candidates and doing placements in offshore oil and gas companies, answered incoming calls and did negotiations in daily rates for the vacant roles which is the main KPI of the Business. • Logged data cvs and candidates that populated B2C which generated Business development. • Contract establishment and offers oil and gas offshore 1/mm which generated accounting profit. (Department: Hobark International (UK) Limited)
HR Shared services 100% operational support in the business trading & Aberdeen/Pembroke. • HR SAP HR Modules end user Customer service calls inbound outbound with 48 hour turnaround in all HR related cases from Reporting, Business Intelligence Project management to recruitment in the trading dept, induction presentation & sourcing candidates via the third supplier list. • Managed team meetings and improved processes for the team by excelling in FTEs required for project management for a new recruitment team in the London branch. • Prepared recruitment packages for international recruits for CVX natural gas & achieved PCRs metrics exceeding expectations 100% with a new project delivery team event in Edinburgh simultaneously. (Department: Chevron Energy Ltd)
Managed the Yearly performance reviews by auditing with the HR manager and leading on Disciplinary hearing meetings with process exit that reduced tribunal costs at 15% • Recruitment internally and externally by interviewing candidates which contributed in process improvement, the main intangible business asset performance indicator. (Department: Goindustry DovBit)
NHS Brent HR project in change management included in the MA HR which led to a more streamlined service for the customers and it did roll out at a national level for business improvisation. Managed 200 doctors auditing in data compliance and CRB checks; achieved business compliance increase 15%. (Department: NHS London)
Selling and promoting cards by incoming and outbound calling within 3 minutes and up to 3 times ringing and selling the product which increased credit score at 65% within the accounting department.
Training and management of adult educational programs for unemployed funded by the gov.gr which absorbed 15% more agency partnership with the ministry of labour that increased 350.000 Euros in a year for the Business. (Department: KEK Plegma Ekpedeftiki LTD)
“Working with Vasiliki in clothing company has been a truly inspiring experience. Her eye for design, understanding of trends, and deep knowledge of the fashion market consistently elevate our work. Whether we’re developing new collections or refining existing ones, her creativity and dedication always shine through.” Her talent for merchandising, understanding customer preferences, and maximizing visual appeal has had a real impact on our sales and brand identity.