Melva Gomes
With experience at Selfridges, ZARA, and Savers, I excel in customer service, sales support, and visual merchandising across luxury and high street retail. I adapt quickly to new environments, thrive in fast-paced settings, and am dedicated to delivering a memorable and positive shopping experience.
Assisted customers with product selection and styling advice. Replenished stock, managed fitting rooms and ensured sales floor readiness. Worked collaboratively with the team to maintain store standards.
Delivered outstanding customer service in a luxury retail environment. supported personal shopping and VIP clients with product recommendations. Contributed to meeting daily sales targets and store KPIs.
Operated tills, handled cash transactions and processed refunds. Replenished shelves and ensured product availability. Promoted in-store offers and supported upselling.