Emily Kinyugo
Highly motivated and passionate individuals, who got a strong work ethic. With my experience as a sales associate I have developed strong skills in communication, organisation and product knowledge. My passion for luxury fashion drives my ability to build strong customer relationships and uphold high store standards, and gain confidence to go about the product and services offered.
• Proactive stock management & replenishment, maintained optimal inventory levels through regular stock takes, utilizing internal systems to track sales and deliveries, ensuring product availability, visual appeal, and minimizing lost sales. • Customer registration & coffee plan enrolment, efficiently guided customers through Nespresso Club registration and coffee plan enrolment, leveraging their preferences to articulate membership benefits, fostering long-term loyalty, and contributing to recurring revenue via the in-store CRM system.
• Managed till operations, processed payments, and reconciled daily sales reports, using (POS) system efficiently, ensuring accurate financial transactions and preventing discrepancies. • Managed inventory and created appealing displays, through strategic price tagging and floor replenishment, attracting customers and enhancing sales. • Maintained clean and organized fitting rooms, through regular upkeep, ensuring a comfortable and positive environment.