Ardit Seci
I bring strong retail experience as a Team Lead at Fanatics, excelling in customer service, sales, and team coordination in fast-paced environments. I am detail-oriented, calm under pressure, and fluent in English and Albanian, with a passion for delivering excellent service on the shop floor.
Responsibilities include: • Responsible for meeting and greeting customers as they approach the purchase of products. • Organisation of products and units, also ensuring the cleanliness of the store whilst stocking up the inventory when needed. • I work at till and support customers with any issues that occur. • Managing staff breaks and ensuring staff morale is kept to a high standard. • Coping under a heavily pressured environment to ensure everything goes accordingly in several units during peak hours on event days by juggling several tasks simultaneously.