I have hands-on retail experience as a waiter, ice slide host, and online resale business owner, excelling in customer service, sales, and fast-paced environments. I am adaptable, confident with transactions, product knowledge, and stock management—ready to deliver excellent service in temporary retail roles.
Supported Accounts Receivable and Accounts Payable functions. Prepared and compiled monthly and annual financial reports. Assisted with audit processes and payment approval workflows. Contributed to monthly management reporting and quarterly VAT submissions. Developed strong skills in Excel, organisation, accuracy, and numerical analysis.
Managed entry and exit points of the ice slide ride to ensure safety and smooth flow of customers. Collected and organised ride equipment, including rings and helmets. Processed card and cash payments accurately. Scanned pre-paid tickets efficiently during peak periods. Delivered clear instructions and excellent customer service in a fast-paced, high-volume environment.
Gained hands-on experience in construction and site operations. Assisted with tasks such as measuring, drilling, cement mixing, and waste removal. Ensured compliance with health and safety standards. Communicated effectively with supervisors to meet project deadlines.
Took and processed customer orders while delivering high-quality service. Worked closely with kitchen and front-of-house staff to ensure smooth operations. Maintained cleanliness and organisation of the dining area. Built strong product knowledge to recommend menu items confidently.
Managed patient appointments and handled enquiries professionally. Supported daily administrative operations to ensure smooth clinic workflow. Shadowed doctors, gaining insight into patient care and clinical procedures. Developed strong communication skills when interacting with patients and healthcare professionals.
Built and managed an online resale business specialising in second-hand clothing and footwear. Achieved over 500 five-star reviews through excellent customer service. Created high-quality product listings with accurate descriptions and photography. Managed inventory, pricing, packaging, and shipping independently. Analysed sales trends to optimise stock selection and pricing strategy.
Processed AR/AP invoices using sales orders, delivery notes, and purchase orders. Managed credit notes, advance customer and supplier payments. Resolved customer and supplier account queries and reconciliations. Shadowed trading directors and accountants. Developed skills in SAP.