I am an enthusiastic, hard worker who has completed roles within the NHS and a software company. These roles have helped to improve my communication and multitasking skills as I often manage numerous calls while completing a variety of other tasks. I am experienced with interacting with both the public and internally with colleagues and management. Also, I am at ease in a high stress and fast paced environment as I frequently assist patients with unfamiliar processes, using problem-solving and adaptability to guide them, even when language barriers exist. These experiences have enhanced my ability to interpret needs and provide clear, supportive guidance in diverse situations.
Supporting colleagues during busy shifts Coordinating with bar staff bar backs and managers efficiently Handling money responsibly, operating tills and card machines
Gained an understanding of Investment Banking technology and what is required to develop a program to be used within the finance industry. Developed a strong understanding of what is required and the attention to detail needed to operate efficiently in a working environment.
Regularly contact patients to confirm or reschedule appointments. Accurately updating NHS database whilst on call with patients. Training patients on how to use tools available to them. Familiar with inputting data into Excel. Reviewing patient information and determining what need to be added against their profile. Guiding and ensuring that patients reach their required location.