Passionate retail professional with experience at Morleys of Brixton and The Salvation Army. Skilled in sales, customer service, stock management, and maintaining store presentation. Adaptable, reliable, and dedicated to enhancing customer loyalty through efficient transaction handling and personalised service.
• Explained information about quality, value and style of products to influence customer buying decisions. • Assisted customers with product selection and sales, recommending items to increase transaction value. • Educated customers on product and service offerings, engaging in special offers and promotions to increase sales. • Maintained knowledge of current promotions, refund guidelines and payment policies, providing reliable customer advice. • Optimized storage in the stock room to avoid missed sales and increase employee productivity. • Assisted in accurate counting of goods to promote effective inventory management. • Manually condensed stock, handling products with care to maintain quality and prevent damage. • Maintained high levels of stock quality, implementing procedures to decrease stock damage. • Maintained neat and clean store areas in line with health and safety policies. • Located and retrieved requested products on the shop floor and in storage areas. • Adapted to changing demands and seasonal trends. • Replenished floor stock and processed deliveries promptly, maximizing product availability for customers. • Operated cash registers with accuracy and processed cash and card transactions.
• Sorted through the donations. • Worked the till and closed the till when I was working a later shift. • Restocked the shelves and cleaned the stock room. • Was in charge of creating the displays and arranging the mannequins at the front of the store. • Tagging and pricing the donations. • Handling customer complaints regarding the product and service.
Kassy is a patient, kind and reliable colleague whom is would love to work with anytime. She is also responsible, bright and learns any new skills very quickly. Kassy is an excellent team player !