Specialising in luxury retail, I excel at engaging customers and exceeding sales targets with brands like Jo Malone London and Chanel. My skills include detailed product knowledge and maintaining pristine merchandise presentation. Flexible and adept in fast-paced environments, I thrive in enhancing customer experience through expert advice and personalised service.
• Represent different luxury counters such as Jo Malone London, Killian, Dior, etc… • Greet and assist customers in a friendly and professional manner. • Demonstrate in-depth knowledge of the merchandise, including materials, craftsmanship, and brand heritage. • Meet and exceed sales targets through active selling and upselling techniques. • Ensure the counter is clean, organized, and well-maintained at all times.
- Deal with email enquiries - Draft, scan, print relevant documents - Complete payroll for clients - Bookkeeping - Preparing, organising and storing information in paper and digital form - Greeting visitors at reception
Extremely friendly young woman who always promoted the brands to the best of her abilities and ensured customer satisfaction was always high. She was a pleasure to work with all the time.