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Open to Permanent
Open to Permanent

Turab Malik

CUSTOMER SERVICE
About

I excel in customer service and problem resolution, with experience in greeting clients, handling complaints, upselling, and managing transactions. I adapt well to dynamic retail environments and am eager to contribute positively to a temporary sales role in luxury or department stores.

Previous Brands
Easy for drive (
Robert Clack School
Work Experience
Customer Service)
Dec ‘23 - Sep ‘24
Easy for drive (

Roles and Resposibilites • Customer Communication / Follow up communication • Customer Inbox • Information Management • Documentations • Problem Resolution

Volunteer work
Sep ‘22 - Oct ‘24
Robert Clack School

Role and responsibilities: • Information Dissemination • Collaboration with Staff • Positive Representation • Dealing with parents questions

Retail Experience
Retail Category
Luxury
Other
Premium
Work Environment
Other
Department store
Product Category
Other
Responsibilities
Greeting
Client Help
Complaint handling
Upselling
Transactions
Returns & Exchanges
Languages
English - Fluent
Urdu - Native
Education & Training
Robert Clack School
‘19 - ‘24
Maths