With luxury fashion retail experience, I excel in customer service and connecting with diverse clientele. Fluent in English and Mandarin, I've developed hands-on sales skills at Kering Eyewear and Dot.7 Designer Store, showing adaptability and organisation in dynamic environments.
• Developed social media and website content for silver and antiques. • Verified auction catalogues and item details, managed and edited catalogue descriptions • Coordinated and conducted live online auction broadcasts
• Prepared sale summaries, financial reports and sales invoice reports. • Organized, processed, and dispatched customer orders, ensuring timely and accurate fulfillment of products. • Conducted market research to support the sales team
• Organized events with brands to attract consumers and raise brand awareness • Introduced products and product sales, assisting with product photography • Copywrote for Chinese social media, such as RED and Weibo