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Nazreen Naeem

I am an outgoing, dedicated professional who values communication, creativity, and a strong work ethic in every task.
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About

I have retail experience from roles at Greggs and Mooboo Bubble Tea, where I honed customer service, cash handling, and multitasking skills. Adaptable and efficient in fast-paced environments, I'm adept at managing tasks and ensuring a positive shopping experience for customers.

Previous Brands
Mooboo Bubble Tea-London
Lab E20-East London
Greggs London
Work Experience
Bubble tea worker
Mar ‘24 - Apr ‘24
Mooboo Bubble Tea-London

During my week of training, I gained practical experience in various aspects of retail operations. I developed strong customer service skills by interacting directly with customers, addressing inquiries, and ensuring a positive shopping experience. I became proficient in operating tills, handling cash and card transactions, and managing the point-of-sale system efficiently. Additionally, I was responsible for restocking shelves, ensuring products were well-organized and displays were maintained. I also handled online orders, from processing to preparing them for pickup or delivery, ensuring accuracy and timely completion. I maintained a clean and organized work environment, adhering to store standards. Although my role was short-term due to my part-time availability, I quickly adapted to the fast-paced environment and demonstrated my ability to manage multiple tasks effectively. This experience gave me valuable insights into retail operations and customer service.

Part time employee
Jul ‘23 - Jul ‘23
Lab E20-East London

Facilitated the display of exhibits to local community members, providing in-depth information and addressing any visitor inquiries to ensure an engaging and educational experience. Managed the opening and closing of the exhibit space, taking responsibility for securing the premises and ensuring all exhibits were maintained in excellent condition. Adapted quickly to the layout and flow of the exhibit space, optimizing visitor movement and enhancing their overall experience. Ensured that all displays were well-organized, visually appealing, and aligned with presentation standards. Additionally, distributed informative brochures and materials to visitors, encouraging repeat attendance and promoting future events. Maintained a clean and orderly environment, ensuring the space was inviting and suitable for all audiences.

Greggs Team Member
May ‘23 - Aug ‘24
Greggs London

As a team member at Greggs, I contributed to creating a welcoming and positive experience for every customer. My role involved serving food and drinks, maintaining a clean and organized store, and ensuring high standards of product presentation. I took pride in delivering excellent customer service by greeting customers warmly, assisting them with product choices, and handling transactions efficiently. Working in a fast-paced environment allowed me to develop strong multitasking skills, work well under pressure, and collaborate effectively with my colleagues to keep the store running smoothly during busy periods. My experience at Greggs also enhanced my attention to detail, as I consistently followed health and safety regulations and ensured food quality was maintained. I strived to create a friendly atmosphere, making every customer feel valued and encouraging repeat visits.

Languages
English - Work Proficiency
Education & Training
Chobham academy
‘22 - ‘24
A Level in English literature
Chobham academy
‘22 - ‘24
A Level in History
Chobham academy
‘22 - ‘24
A Level in Sociology
St Egberts Way, London E4 6QH, UK