Joshua Neto

Demonstrated strong product knowledge, including electrical systems, wiring, and building materials, to support customer needs and project requirements. Managed customer inquiries both in-store and over the phone, offering solutions to technical and product-related questions. Maintained an organized store environment, ensuring stock levels were well-managed and shelves were fully stocked with electrical and building supplies.

Processed various payment methods (cash, cheque, card, and mobile) using POS systems. Provided excellent customer service, offering tailored advice to meet individual needs. Build strong customer relationships by assessing needs through open-ended questions. Maintained up-to-date product knowledge to offer recommendations and enhance customer experience.

Maintained high standards of hygiene and cleanliness in food preparation and service areas. Delivered exceptional customer service in a fast-paced environment, ensuring guest satisfaction. Created a welcoming atmosphere by greeting guests warmly and attending to their needs. Effectively communicated with kitchen and bar staff to ensure smooth service and timely delivery.

Collaborated with team members to assist in various trade-related tasks and ensure smooth operations. Strictly adhered to company health and safety policies, ensuring a safe work environment. Took on additional responsibilities as requested by management, consistently meeting deadlines and maintaining high standards.