Throughout my experiences I have become a highly creative and enthusiastic individual with a true passion for the fashion industry. I have developed an excellent eye for style and detail and I use my personal abilities to coordinate teams. Over the past years I have shared my inspirations and vision with all my teams in order to create a positive team environment, excellent customer service and provide the best visuals for the stores in which I work in.
Assisted customers with product information, order management, and technical support to enhance the online shopping experience. Represented the brand by guiding shoppers, resolving inquiries, and ensuring customer satisfaction. Managed logistics and merchandise coordination, utilizing SAP for efficient handling. Collaborated with the studio team to ensure seamless integration and high standards of service. Demonstrated passion for fashion and strong communication skills in maintaining the brand's standards.
Provided expert advice on Gucci products and services, exceeding sales targets and key performance indicators. Built strong client relationships by identifying needs and offering personalized product recommendations. Drove sales and ensured a premium shopping experience in line with Gucci’s high standards. Utilized excellent communication and interpersonal skills to engage clients and enhance satisfaction. Fostered long-term client relationships, contributing to brand loyalty and satisfaction.
Delivered personalized styling and shopping experiences, offering tailored recommendations based on client preferences. Built and maintained strong client relationships, ensuring a high level of customer service. Stayed informed on the latest fashion trends and developments to provide relevant product advice. Provided expertise on fashion trends, styles, and brands, enhancing the shopping experience.
Giuseppe was always super nice and warm with customers, always having super high standards and followed the Gucci customer service guidelines and having very good and positive energy all the time. Moreover, he is such a team player, someone that is always ready to help and support his colleagues.