I bring extensive experience leading large retail teams for luxury brands, driving sales, optimising customer experience, and executing effective omnichannel strategies. Fluent in French, English, Italian, and Spanish, I quickly adapt to dynamic retail environments and thrive in fast-paced settings focused on delivering exceptional service and results.
• Actively contributing to a double-digit growth on all channels (Wholesale, Retail and Ecommerce). P&L owner. • Accelerating commercial development with 15 openings in coordination with legal, merchandising and store planning.
• Leaded 20 managers and +250 client advisors to reach over 130M€ net revenue (double digit growth). P&L owner. • Secured memorable shopping experience by guaranteeing operational excellence, developing clienteling, instilling positive retail culture and accelerating the digital transformation.
• Increased sales to 27 M€ in network of 10 points of sales and improved KPIs through targeted action plans. P&L owner. • Identified trends and products opportunities to boost sales profitability (product mapping, sku performance, transfers & replenishments). • Guaranteed operational excellence: brand image, back-office procedures, zoning & planning, training, inventory, HR tasks.
Exceeded net sales targets to reach 39M$ (double digit growth year on year) with 20 POS. P&L owner Accelerated commercial development (+1 1 openings) in coordination with legal, merchandising and store planning teams. Defined quantitative and qualitative markets product assortment (buying sessions, clusters fine-tuning, inventory management) to match customers expectations and Coach strategy.
• Contributed to 8 openings in Asia, US and EME (Retail & Wholesale). Negotiated with Dpt stores to convert SIS into concessions (double digit growth over budget).
Challenged products allocation to reduce stock ageing while increasing Sell Thru by creating and monitoring OTB per store. Controlled CAPEX and P&L by region Designed performance reports and analyzed KPI with weekly executive summary
Contributed to SAP implementation (FI/CO) and trained end users. Advised CEO to reach operating profit in Lancôme Ireland P&L.