(Studio MTX) Maison d’art de CHANEL • Oversee sales orders, ensuring seamless follow-up, timely delivery, and fulfillment of special requests for bespoke pieces. • Oversee all projects collaborations and secure availability of exclusive custom made items for the clients. • Analyze sales performance
- Manage wholesale clients portfolio (60 pos) - Manage the allocation and the attribution of each watch ad hoc for each POS Wholesale for certain high-demand and waiting-list items -Analyse the sales performance of each wholesale client and key accounts. Identify potentials of growth - Build a long lasting partnership with wholesale customers - Creation and follow-up of dashboards and other sales monitoring tools
- Manage wholesale client portfolio of Europe, UK & USA for PAP & Haute Couture - Achievement of the settled sales budget - Coordinate new stores openings - Analyze KPIs for each point of sale in close collaboration with the sales direction department - Allocate PAP and Haute Couture pieces for every point of sale - Weekly reporting for the key accounts: sales tracking, performance indicators, best sellers, optimization of business opportunities & commercial development - Build a strong and long-lasting customer relationships by partnering with them, understanding their needs & ensure brand image. - Follow-up of PAP & Haute Couture main VIP custom-made special orders - Contribute to the organisation of the Haute Couture runway in Paris
Management of the wholesale clients portfolio key accounts & specialty stores of France UK & Benelux Lignes Polo MWS/WWS/RRL & Childrenswear (400 Wholesale POS)
- Managing wholesale clients portfolio (200 POS) - Trigger, monitoring and coordinate the fulfilment of the wholesale deliveries - Central position in permanent relationship with the Supply Chain, Retail, sales, the warehouse & the financial department - Order confirmation management of wholesale customers - Handling with payment methods & commercial terms (prepayments,down payments, Swaps, re-orders, consignment orders, documentary credits.) - Reporting (sell in,sell out, sell throught, OTB, replenishment) - Follow up sales showroom campaigns