Yash Gandhi

Operations supervisor

To work with complete integrity and enthusiasm with an esteemed organization and develop the skill set to meet the organization's vision and mission with dedication. Experienced in several thriving fast-paced hospitality environments. Takes and makes orders quickly and accurately for reliable, efficient service. Hardworking team player enhancing bar experiences through excellent customer care.

Previous Brands
Cambridge Assessment
Claude Bosi
Pearl Granite Industries
Pret A Manger
Work Experience
Aug ‘23 - Nov ‘23
Claude Bosi

• Upheld high standard of cleanliness in all work areas to comply with health and safety regulations. • Made product recommendations to customers based on preference, food pairings and special promotions. • Maintained facility compliance with health codes, sanitation requirements and license regulations. • Received orders from wait staff and delivered beverages to guests. • Arranged glasses and plates to maintain organisation and attractive displays. • Tested and developed new cocktail recipes to add and complement menu selections. • Cleared tables, wiped countertops, and disposed trash to maintain sanitation standards. • Made product recommendations to customers based on preferences.

Jun ‘22 - Oct ‘22

• Optimized customer experience, serving each guest with sincere, positive, and enthusiastic attitude. • Mixed drinks and served wine, beer, and non-alcoholic beverages for multiple guests simultaneously. • Confirmed ages of customers to identify eligibility and discontinued service to intoxicated guests.

Team Member
May ‘21 - Jul ‘21
Pret A Manger

• Drove team success by completing allocated tasks quickly and accurately. • Used strong communication skills to build positive customer relations, maintaining first-class company service and reputation. • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service. • Delivered great service by being adaptable, using initiative and communicating with diverse range of people.

Warehouse Operative
Feb ‘21 - Aug ‘21
Cambridge Assessment

• Consistently complied with workplace health and safety measures to minimize operational risk. • Reported missing or damaged items to management, quickly resolving stock issues to maintain production line efficiency. • Assisted team members with picking, packing, and processing tasks to increase overall warehouse efficiency. • Restocked shelves with strict attention to detail, utilizing time management and organization skills to maximize efficiency.

Feb ‘18 - Aug ‘18
Pearl Granite Industries

• Monitored compliance with workplace policies and safety objectives. • Aligned day-to-day activities with targets set by upper management. • Performed keyholding responsibilities to guarantee timely opening and closing of store. • Trained staff in till management practices including reviewing and reconciling daily transactions.

Retail Experience
Retail Category
Work Environment
Product Category
Complaint handling
Cash register
Product setup
Stock control
Open/closing store
Product labelling
Hindi - Native
English - Fluent
Gujarati - Fluent
Tamil - Fluent
Education & Training
Anglia Ruskin University/Cambridge School of Art
‘19 - ‘23
BA(hons) Illustration and Animation
Vikaasa World School
‘16 - ‘18
AS and A levels