Experienced retail professional with a strong background in customer service
• Working well as part of a team and individually • Being friendly and having a positive • Having a passion for quality service • Standard driven with a flair for detail • Being self-motivated and able to work in a busy environment
candidates. • Moving successful candidates through the application process • fulfilling your team's daily and weekly targets for successful interviews
• Organizing an arranging the stockroom • Stocking shelves with merchandise • Attaching price tags to merchandise on the shop floor • Keeping the store tidy and clean
• Reception duties • Cleaning the salon, Including work areas and equipment • Booking Clients appointment face to face & by Phone • Shampooing and conditioning hair • Offering client tea and coffee
• Greet Customers and Introduce Products • Providing outstanding customer services • Ensure the counter is tidy and dust free • Ensure there is stock on shelves to sell • Actively stopping customers in store and promoting luxury products to them • Demonstrating and advising on various product choices • Listen to the customers and communicate the benefits and features of products. • Achieve daily targets
West London (January 2014 – Mars 2014) • Greeting customers who enter the shop and serving a range of customers • Advice customers about different books available. • ordering books for customers & Using Computer • Handling payments by cash, credit card ETC… • Dealing with enquiries & identifying customer needs • Offering advice to customers and recommending books, where appropriate • processing book deliveries and returns & Attaching price tags • Stocking shelves with merchandise & stock-checking books • Keeping up to date with special promotions and putting up displays. • displaying stock • creating in-store and window displays • unpacking, stock replenishment, tidying and Cleaning the Shop • Team Working, Healthy lifting
• Responsible for Reception & Telephone duties and General Office Administration • Meet and welcome Visitors • Distribution of incoming and outgoing post • Management of Meeting Room bookings • General office administration, scanning, faxing, copying, electronic filling ETC... • Preparation of all company courier packages and Arranged couriers • Ensure smooth completion of all global notarizations • Maintenance of the corporate filling system • Updating of Administrative procedures • Assisting with the preparation and update of tender documents • Stationery ordering and maintaining supplies-water & drink machine • Responsible for Facilities Management – general suppliers, security, insurance, lease & building maintenance • Liaising with marketing dept for merchandise ordering and distributing • Supporting requests for ad hoc administration from all departments • Maintain up to date global organizational charts • Effectively support the HR Team with the internal holiday and absence process for all local departments. • Handling mail such as replying back to people enquiry CV's ETC...
families Part time disabled Childcare Worker, Care Assistants (March 2013 – January 2015) • Childcare Worker My duties is to provide a safe environment for children and to provide for their needs such as playing with them, take them out, feeding them ETC. • Washing and changing children as required
• Answering telephone calls • Greeted & served customers • Talking to clients about their requirements • Dealing with customer queries and Advise clients on hair care • Perform reception duties such as making appointments for clients • Cashier duties • Helped customers decide on which product suited their needs best • Shampoo, weave, cut and style customer hair • Clean the salon, work areas and equipment •
Offering face to face advice to customers about the products and meeting customers and serving them with high standards, • Approaching customers personally in order to get donations for Wood Green animal shelter and deaf children charity.
• Assistant in sales, Advising customers on new products • Working on the tills, Managing cash and payment • Dealing with customer queries over the phone • Taking orders and bringing items in from the stockroom. • Sales promotion activities, Sell retail and hair products
• Taking Care Of Children, Working and Playing With Children • Helping Children In learning with their work and pay activities • read books for Children • Working with team member and attending meetings
I Would highly recommend employing Beatrice, we had no issues with her at all, very professional and punctual. She came in at a time when we were very busy and fitted in well with the workload and balance. No concerns at all