Sofia Bilal

Retail Sales Assistant
Previous Brands
Co-operative, Part-time
Matalan Part-time
Primark, Part-time
Robert Clack School, Part-time
Wiley Edge, Internship, Full-time
Work Experience
Full Stack Java Developer
Jul ‘23 - Sep ‘23
Wiley Edge, Internship, Full-time

• One of 10 women selected from a pool of 500 candidates for a full-stack trainee program, aimed at boosting female representation in tech. • Completed 12-week, Full-time Software Development Using Java Training with a focus on Financial Foundations. • Gained insights into the finance industry and bank operations. • Developed daily applications using: CSS3, HTML5, Java, JavaScript, JSON, jQuery, JUnit, MySQL, RESTful APIs, Spring Boot, and VCS. • Projects include a Full Stack Matata Traveler application, Hotel, DVD Library, Vending Machine, Rock Paper Scissors, and Superhero Spring JDBC, JPA Template, available on GitHub.

Customer Assistant
Sep ‘22 - Dec ‘22
Co-operative, Part-time

• Interacted with customers in a pleasant, friendly, and helpful manner. • Maintained store cleanliness and hygiene standards. • Ensured correct quantity and quality of goods are made available to customers. • Prepared, baked, and displayed bakery products. • Ensured all waste is managed correctly. • Managed stock count process.

General Sales Assistant
Sep ‘21 - Nov ‘21
Matalan Part-time

• Greeted customers and helped find goods and products were looking for. • Processed cash and credit card payments. • Restocked shelves with merchandise. • Responded to customer queries. • Handled refunds and exchanges for customers. • Created strong working relationships with enthusiastic team members.

Retail Sales Assistant
Nov ‘19 - Jan ‘20
Primark, Part-time

• Provided fabulous customer service to customers. • Maintained stunning presentation within store. • Stocked merchandise and ensured items are priced correctly. • Operated fitting rooms and staffed registered.

Teaching Assistant
Jul ‘18 - Jul ‘18
Robert Clack School, Part-time

• Marked and graded exam papers. • Entered data into a Microsoft Excel spreadsheet. • Led one to one session with students to assist with French speaking exams. • Invigilated exams. • Reprographics. • Observed lessons. • Planned and delivered a lesson. • Designed lesson resources.

Retail Experience
Retail Category
High street
Work Environment
Shopping centre
Department store
High street store
Travel retail
Product Category
Leather goods
Watches & Jewelry
Beauty & Fragrances
Client Help
Complaint handling
Returns & Exchanges
Product labelling
Product setup
Delivery processing
Stockroom management
Stock control
Order preparation
Store Maintenance
Education & Training
University of Westminster
‘19 - ‘22
Bachelor of Science