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Haider Ali Hussain

Customer Engineer
About

With a strong background as a Sales Associate at Hamleys and Customer Representative at The Care Advantage, I excel in customer service, product demonstrations, and efficient retail operations. My adaptability enables me to thrive in fast-paced environments across high street and premium settings.

Previous Brands
Hamleys
Seven Spikes Relief
The Care Advantage
Work Experience
Charity fundraiser
Jan ‘23 - Jan ‘24
Seven Spikes Relief

Working as an entry-level charity fundraiser is a dynamic and fulfilling experience. You'll have the opportunity to engage with donors, assist in organizing events, and contribute to meaningful causes. This role provides valuable hands-on experience in fundraising while making a tangible difference in the community.

sales assistant
Jul ‘22 - Oct ‘22
Hamleys

I have been working at Hamleys(Lakeside branch) as a full time sales assistant. My main duties involve: Working at the tills - I had to complete customers orders and convince them to purchase our atv’s. Recovery - would clean shop floor and placing all items in the correct order and keeping the area clean. Floor assistant - I would advertise our products and help people out with their enquiries about our products.

Customer Care
Nov ‘21 - Jun ‘22
The Care Advantage

I have been working as a Customer Care Administrator for a start-up Domiciliary Care Agency in Hainault. My main duties involve: • Client Relationship Management – responsible for addressing any customer queries that arise via email or telephone. I am also responsible for scheduling all client appointments into management planners, if I am unable to resolve an issue or concern I escalate to the Registered Manager. • Document Management – ensuring all documentation for a client is up-to-date and filed accordingly • Marketing – attending promotional events to interact with the public in order to advertise and promote 'The Care Advantage' and it's services.

Retail Experience
Retail Category
High street
Premium
Other
Work Environment
High street store
Shopping centre
Flagship store
Product Category
Other
Responsibilities
Greeting
Complaint handling
Client Help
Client Advising
Transactions
Cash register
Returns & Exchanges
Product demos
Product setup
Stockroom management
Store Maintenance
Languages
English - Native
Urdu - Fluent
Panjabi - Fluent
Hindi - Basic
Arabic - Basic
Education & Training
SBU SIXTH
‘23 - ‘24
T LEVEL
Finance
Wanstead High School
‘17 - ‘22
GCSE