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Yasmin Ahmed

I am a highly motivated and dynamic undergraduate with a strong drive for success.
About

With a proven track record in customer service across WHSmith, SKECHERS, and Superdrug, I excel in providing personalised client care and adapting swiftly in retail settings. My experience spans various product categories, making me a versatile candidate for temporary sales roles.

Previous Brands
SKECHERS
Superdrug
WHSmith
Westminster Abbey
Work Experience
VEA
May ‘24 - Sep ‘24
Westminster Abbey

Summer contract I worked here from 2nd May 2024 – 30th September 2024 • Customer focused role that required me to provide excellent customer service within a fast-paced, demanding setting • Meeting and greeting visitors both outside and inside the Abbey, in a positive, engaging manner, ensuring a warm Abbey welcome is offered at all times was one of my many duties • I had to manage the flow of visitors in the queues inside the Abbey and generally assist visitors outside and within the Abbey and its precincts, with questions/directions/advice • Setting up the distribution and collection areas of the media guides in the morning and make sure everything is put away and tidy at the end of the shift was part of my role. • I learned how to effectively communicate with customers from diverse backgrounds, overcoming language barriers and interacting with deaf individuals.

Sales assistant
Feb ‘23 - Jun ‘24
WHSmith

• I worked here for 5 months • I learned how to take my own initiative and find ways to be helpful and get some work done as it was a quiet store with not much to do. • My organisation skills have developed since working here as I attempted in organising the stock room.

Sale assistant
Sep ‘22 - Jan ‘23
SKECHERS

• I worked here for 5 months • Learned how to provide clients with items that match their unique taste • Provided exceptional customer service • I gained experience working in storage and learned to think quickly on my feet.

Sales Assistant
Mar ‘22 - Nov ‘22
Superdrug

• I worked here for 9 months • Dealt with difficult customers which has given me excellent customer service skill • I gained experience with checkouts and • Treated all our customers with respect and kindness

Retail Experience
Retail Category
High street
Work Environment
Boutique
Shopping centre
High street store
Product Category
Womenswear
Menswear
Accessories
Footwear
Beauty & Fragrances
Responsibilities
Greeting
Client Help
Styling
Client Advising
Transactions
Returns & Exchanges
Packaging
Cash register
Upselling
Product setup
Product labelling
Delivery processing
Order preparation
Store Maintenance
Languages
English
Bengali
Education & Training
University of Greenwich
‘23 - ‘26
Undergraduate
LLB Law (HONs)
Lilian Baylis Technology School
‘21 - ‘23
A - LEVELS,
Psychology, Economics & Law