I have hands-on experience in customer service and sales across busy retail settings, excelling in engaging customers, managing POS systems, and driving sales. Organised and adaptable, I thrive in fast-paced environments and am dedicated to delivering solution-focused service that encourages repeat visits.
- Supported day-to-day administrative functions including filing, scheduling, and attending to client needs. Ensured smooth operations of the office by managing supplies, checking stock levels and keeping records with management. - Handled customer enquiries and solving problems as a receptionist, also working checkout using POS systems. Maintained a professional friendly and helpful attitude to clients.
Promoted Samsung smartphones and electronics in high-traffic retail outlets, increasing brand visibility and sales. Delivered tailored product demonstrations and solutions to meet customer needs. Met and exceeded monthly sales targets through active selling and upselling techniques. Provided real-time customer feedback to improve product marketing strategies.
Excellent colleague, always willing to take up task and complete to the best of her ability