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Anna Giulia le Rose

Customer Experience and Guest Relations Professional | Retail, Styling and Hospitality
About

I have strong experience as a Sales Associate at Inditex, delivering personalised styling advice, driving sales, and maintaining high visual standards. I thrive in fast-paced retail environments, excel in customer service, and am adaptable to different shop floor tasks across womenswear, accessories, and beauty.

Previous Brands
Inditex
Work Experience
Sales Associate and Costumer Experience Specialist Inditex Group
Jun ‘23 - Mar ‘25
Inditex

Provided personalised styling advice and fashion consultations, using a customer-focused and empathetic approach to create memorable shopping experiences, strengthen customer loyalty, and drive sales growth. Enhanced the in-store experience by understanding customer needs and delivering tailored recommendations that made each interaction feel unique, encouraging repeat visits and long-term customer satisfaction. Ensured excellent store presentation by managing inventory displays and implementing visual merchandising strategies in line with brand standards, maintaining an attractive and engaging retail environment.

Teaching Assistant
Jan ‘23 - Mar ‘23
PEEKABOO

Teaching Assistant
Jan ‘19 - Apr ‘19
Escuela Oficial de Idiomas

Retail Experience
Retail Category
High street
Work Environment
Boutique
Shopping centre
Flagship store
High street store
Product Category
Womenswear
Accessories
Beauty & Fragrances
Responsibilities
Greeting
Storytelling
Client Help
Aftercare
Styling
CRM
Client Advising
Upselling
Cash register
Returns & Exchanges
Transactions
Online orders fulfilment
Product setup
Inventory control
Delivery processing
Stockroom management
Stock control
Languages
English - Fluent
Italian - Native
Spanish - Fluent
Education & Training
Università per Stranieri di Siena
‘19 - ‘22
Mediazione Linguistica e culturale
UNAV Executive Education
Bachelor's degree