Alexandra Campbell
I bring extensive experience in customer service, sales, and merchandising from fast-paced hospitality and events roles. I excel at guest engagement, till management, and upholding high retail standards, and am adaptable and team-oriented, thriving on busy shop floors and quickly learning new processes in dynamic retail environments.
Worked collaboratively with events teams to deliver and promote large-scale events. Helped with guest engagement activities, taking on entertainment roles. Managed ticket scanning and guest entry, responding appropriately to intoxicated or disruptive guests in line with venue policies. Sold and assisted customers with event outfits and merchandise.
Hosted private events (weddings) and managed evening nightclub operations, including guest management, entertainment, and restaurant setup. Prepared a range of cocktails and beverages. Provided table service indoors and outdoors, explaining the Arabic menu to customers.
High-quality customer service and efficiency in a premium, fast-paced restaurant. Served food and alcoholic beverages, including opening bottles. Maintained high presentation (polished, cleaning and dusting) and operated the till efficiently.
Trained new staff members, ensuring teamwork. Built strong relationships with customers by providing friendly service, remembering preferences, answering phone calls, and appropriately addressing questions. Made sure to increase sales by creating signs, pitching ideas, and doing supply orders.
Ensured children feel happy and safe while supporting learning and creative activities. Developed trusting relationships with parents and adhered to instruction