Angel Wasolua
I am a friendly and focussed individual with experience in customer service, looking for work to further my skills and knowledge. I am a hands-on energetic worker who is always willing to try new opportunities and grow. I remain calm and positive when working under pressure and work well independently as well as part of a team.
Key Responsibilities: • Leading and motivating a team of Customer Service Representatives • Opening and closing the store. • Ensuring the shop achieves targets. • Operating the store as smoothly as possible. • Championing safer gambling at all times • Maintaining high standards and ensuring the shop always looks the part (e.g., visual displays) 06/2019 – 01/2023
Key Responsibilities: • Dealing with customer enquiries. • Providing excellent customer service. • Welcoming all clients. • Front of house. • Responding to emails and answering the phone.
Key responsibilities: • Answering customer enquiries. • Greeting customers. • Taking customers' orders. • Giving my honest opinions to customers on the store merchandise • Making sure boxes that contained trainers that customers were going to purchased were placed behind the till.
Key Responsibilities: • Mentoring a child. • Providing empathy and the capacity to extend care and support to others. • Providing healthy assertion strategies. • Appropriate boundary setting. • Ability to identify the needs of a child.