Grace Moukoko
With extensive experience at Harrods, Selfridges, and Topshop, I excel in luxury and high-street retail, delivering outstanding customer service in fast-paced settings. Bilingual in English and French, I adapt quickly to new teams and thrive in temporary sales roles across diverse retail environments.
Christmas temp
Product developer administrator *Making shipments to vendors *Using SAP to create purchase orders *Preparing invoices and non-cities forms *Assisting with shoots *Using flex to produce the bill of materials (creating BOM’S) *Utilising InDesign to make VRP’S
Sales associate *Providing an outstanding customer service experience *Dealing efficiently with celebrities and high-profile clients *Assisting customer’s shopping experience from start to finish *Using my own initiative *Greeting clients and building a relationship with them
*Providing outstanding customer service experience *Dealing efficiently with celebrities and high-profile clients *Assisting customer shopping experience from start to finish *Using my own initiative *Greeting clients and building a relationship with them
*Receiving inbound calls *sorting out parcels *Booking meeting rooms *Assisting visitors Harrods- October 2019- January 2020 Admin *Receiving in bound calls *Dealing with queries *Tracking orders *Providing quotes for delivery *Booking taxi's
• Providing an outstanding customer experience • Liaising with high profile, wealthy clients and celebrities, always remaining composed and professional • Dealing with queries • Providing advice and assistance when required • Securing sales and processing payments
work experience