Premaben Prajapati
I bring hands-on experience delivering excellent customer service in high-volume environments, with skills in upselling, stock management, and till operations. I adapt quickly to new teams and tasks and am committed to creating a welcoming atmosphere for every customer on the shop floor.
As a team member at common room I play key role in delivering fresh, high-quality based meals with exceptional customer service. Whether I am preparing ingredients, assembling custom bawls, or assisting customers at the register, my focus is on efficiency, accuracy, and a great guest experience. Common room is London's first robotic restaurant so I am working with robot as well. I am doing marketing restaurant like offering sample of the food so the people can attract to they more food and giving flyers to people and talk to them to convince them to come. As a crew trainer I was responsible to trains new staff, ensures food safety and quality, supports daily operations, and leads by example to deliver excellent customer service.
As a front of house team member at the Leon I was the face of the restaurant, provide excellent customer service. I greet customers, take orders, process payments, and assist with maintaining cleanliness and organization in the dining and service area. My role was essential in creating a welcoming atmosphere and delivering fast, friendly and efficient service.