Hafzah Ali
I am an experienced retail professional specialising in customer service, visual merchandising, and product knowledge. I've excelled with brands like Carat* and Samsung, ensuring high-quality shopping experiences through personalised engagement, stock control, and dynamic adaptability in fast-paced environments.
Job role: -Assisting customers in purchasing gentle diamonds and lab grown crystals -stock count -Ensuring the store looks presentable by rearranging jewels in their places -having 1:1 conversation with customers about a potential purchase of the jewels
Job Role: -Understanding of the Samsung brand -Trained knowledge on devices and appliances offered by the company -Enthusiastically engaging with customers -Adapting to high and fast paced environment -Cashiering -Aiding with events held in the space
Job Role: -listening and understanding the requests made by clients -Understanding the world of luxury fast-fashion -Delivering items to customers -Teaching and educating the clients about trends and new products -Suggesting and recommending the best items and products for the clients -Dealing with client who require products and items in a certain amount of time -Improving time management skills
Job Role: -promoting brand -demonstrating new products -engaging with customers -aiding with the purchase of products -understanding Samsung products -Customer service • • Personally nominated by the Head of Samsung training UK to take guided tours around the experience store for the VIPs. To give demonstrations on the products as well as how they work and the retail side of the products.
Job role: -Customer service -A keen eye for high visual merchandising -Stock control -Organisational skills -Speed and Agility,high paced environment -Cashiering -Effective communication to the customers
Job role: -Talking to patients -Giving advice*shadowed under the pharmacist -restocking medication -checking prescription -dispensing medication
Job role: -Customer service -Working under time pressured/stressed condition and keeping professional behaviour in bound -punctual -stock rooms -Cashiering COMPLETE CARE OCTOBER 2021-JANUARY 2022 -playing a vital role in a vulnerable person daily activity -Training -domestics -personal care -good writing and listening skills -effective listening skills -fantastic leadership skills -time management and organisational are a necessity in this line of work -Understand and aiding to the persons needs -Medication Training -Palliative Care
-customer service -taking inbound calls -delivering packages -taking in complaints -providing advice to customers -stock