Paige Leeds

Independent Online Reseller

Highly motivated, fashion-oriented individual with experience in online sales and brick-and-mortar sales, as well as a combination of the two in a luxury retail environment. Experienced in analysis of fashion trends, social media marketing, retail management, and e-commerce operations. Incredibly strong interpersonal skills and customer service.

Previous Brands
Lord & Taylor
Ralph Lauren
Rodan + Fields
Work Experience
Virtual Client Advisor
Jan ‘22 - Jan ‘23
Ralph Lauren

- Launched a highly efficient e-commerce team, blending online sales and brick-and-mortar sales in a fast-paced luxury retail environment - Managed the NotifyMe inbox from the women’s flagship store by distributing client leads to stores nation-wide in order to facilitate sales - Established personal relationships with clients and developed techniques for effective follow-up communication to drive further sales - Performed weekly conversion, closed rate, and digital clienteling reports on Excel for managers to present to the region

Assistant Manager
Nov ‘21 - Jan ‘22

- Oversaw sales floor operations and delegated tasks to optimize productivity - Evaluated store’s capacity to meet daily sales goals, strategized new techniques to drive sales, and communicated ideas to associates - Welcomed customer inquiries and treated them as opportunities to teach associates how to approach a variety of situations

Sales Associate
Aug ‘21 - Nov ‘21

- Sparked conversation and made connections with customers to ensure the buying process was as comfortable and personalized as possible - Processed and packaged hundreds of online orders weekly - Top seller for several weeks straight, promoted to AM within 2 months

Executive Consultant
Jul ‘20 - Feb ‘21
Rodan + Fields

- Established part-time self-owned business to provide individuals with personalized skin care products and remote business opportunities - Developed social media marketing strategies to increase customer awareness through Instagram and Facebook - Maintained constant communication with customers to respond to inquiries and highlight product/order information

Fashion Designer
Aug ‘19 -

- Designed upscale footwear through use of online templates to customize construction, color, and material of products - Communicated with Italian manufacturer for production and development - Created unique brand by developing logos and personalized packaging, and marketing products via social media platforms - Received Staff Pick Award for outstanding branding and design

Fulfillment Associate
Jun ‘18 - Aug ‘18
Lord & Taylor

- Developed and executed order-fulfillment strategies to optimize process for busy online-purchasing division - Collaborated with a diverse team to carry out all phases of logistics from order-taking to shipment

Independent Online Reseller
Jul ‘13 -

- Operated internet resale business on several mobile applications to profit off of clothing and accessories by sourcing affordable, in-demand items - Researched prices and most successful methods of advertisement to ensure that each listed product appealed to consumers - Communicated with buyers to negotiate final prices, indicate dates of shipment, and respond to requests for additional product information - Received over 200 sales and five-star reviews across all platforms (Depop, Poshmark, eBay)

Retail Experience
Retail Category
High-end luxury
High street
Work Environment
Flagship store
Product Category
Leather goods
Watches & Jewelry
Beauty & Fragrances
Client Help
Complaint handling
Client Advising
Product demos
Cash register
Returns & Exchanges
Online orders fulfilment
Product labelling
Product setup
Inventory control
Delivery processing
Stockroom management
Stock control
Order preparation
Store Maintenance
Education & Training
London College of Fashion, University of the Arts London
‘23 - Unknown
Master of Science - MS
Binghamton University
‘16 - ‘20
Bachelor of Science - BS