Hanan Mohamed
I have hands-on experience as a Sales Assistant at Mango and in charity retail, delivering excellent customer service, managing visual merchandising, and supporting shop operations. I’m adaptable, team-oriented, and speak English and Somali, thriving in fast-paced retail environments with a genuine passion for fashion and customer care.
• Assisted customers on the shop floor, providing excellent customer service and helping them find products to meet their needs. • Maintained store presentation by tidying displays, folding clothes, and restocking shelves in line with Mango’s visual merchandising standards. • Supported stockroom operations by unpacking deliveries, labeling products, and organizing backroom inventory. •. Learned key retail skills including customer interaction, product knowledge, teamwork, and time management.
Supported day-to-day shop operations including sorting donations, tagging items, and arranging displays Assisted customers with queries and purchases, promoting a welcoming environment Operated the till and handled cash and card transactions under supervision Contributed to visual merchandising, ensuring the shop remained tidy and appealing Developed strong interpersonal and teamwork skills through working with diverse staff and volunteers Gained valuable retail experience while supporting a meaningful cause
Assisted in providing support to staff, patients, and visitors in a busy hospital environment. Gained insight into the healthcare sector while building interpersonal skills through patient interaction. Contributed to maintaining a welcoming atmosphere by helping with administrative tasks and guiding visitors. Strengthened time management and organizational abilities while working in a high-pressure setting.
Hanan was amazing to work with, she ensured amazing customer service, we shared tasks and communicated during the busy season.She was a multitasker and I saw her move from one task to another seamlessly without losing focus.