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Open to Permanent
Open to Permanent

Viktor Antonov

Motivated and reliable sales associate with strong communication skills and customer focus.
About

I bring over five years of retail experience, notably as a Sales Associate at Arket. I excel in customer service, stock management, and visual merchandising, and thrive in dynamic retail settings. I am adaptable and eager to support sales and customer-focused initiatives.

Previous Brands
ENERGY FITNESS
Arket
London Snooker Club
CeX
DoubleTree by Hilton (Summer Role)
London Borough of Bromley
Work Experience
Young Recruter
Apr ‘25 - Now
London Borough of Bromley

• Serve on interview panels helping select senior social‑services staff, ensuring candidates align with safeguarding and care‑leaver priorities • Review CVs, scoring against key competencies and organizational values. • Ask targeted interview questions, provide written feedback and hiring recommendations. • Represent the voice of care‑experienced young people, improving service quality and inclusivity. • Maintain strict confidentiality and professional behaviour throughout recruitment process

Sales & Front Desk Associate
Apr ‘24 - Feb ‘25
ENERGY FITNESS

• Promoted memberships through face-to-face, phone, and outreach campaigns • Managed bookings, customer check-ins, and front desk operations • Maintained accurate client records and schedules using Microsoft Excel • Handled queries with professionalism and enthusiasm • Contributed to a friendly, high-energy gym environment

Sales Associate
Jun ‘22 - Jan ‘24
Arket

• Delivered outstanding customer service on the shop floor and fitting rooms • Took ownership of stockroom and deliveries • Helped drive sales during high-traffic events and seasonal promotions • Supported sustainability-focused initiatives • Assisted in visual merchandising and store organisation

Club Staff / Operator
Apr ‘21 - Feb ‘22
London Snooker Club

• Managed entire club independently during solo shifts • Handled bookings, memberships, bar service, and customer support • Maintained snooker equipment and club cleanliness • Resolved disputes calmly and upheld venue policies • Responsible for cash handling and closing duties

Sales Associate
Oct ‘19 - Mar ‘20
CeX

• Provided expert advice on tech and electronics • Processed transactions, exchanges, and returns • Contributed to inventory management and product knowledge

Hotel Assistant
Jun ‘19 - Sep ‘19
DoubleTree by Hilton (Summer Role)

• Assisted in bar, reception, and housekeeping departments • Delivered friendly, adaptable service based on daily hotel needs

Retail Experience
Retail Category
High street
Other
Work Environment
Department store
High street store
Outlet
Product Category
Menswear
Womenswear
Accessories
Leather goods
Watches & Jewelry
Footwear
Beauty & Fragrances
Other
Responsibilities
Greeting
Complaint handling
Client Advising
Transactions
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Product setup
Product labelling
Inventory control
Delivery processing
Stockroom management
Stock control
Store Maintenance
Open/closing store
Health & safety
Recommendations
Bernadette Thomas
Mentor/Coach - Personal Advisor, London Borough of Bromley
Apr 2025 -

Viktor is a young recruiter for the LBB. He has proved to be professional and empathetic in this role, understanding that interviewees may be feeling nervous and doing his best to put them at ease. Viktor impressed management with his well thought out questions for the interviewees and will definitely be called on again to be part of the interview panel.

Languages
Lithuanian - Work Proficiency
Russian - Native
English - Fluent
Education & Training
Bromley Southeastern College
Unknown - ‘20
Btec Extended Level 3 Aerospace Engineering Graduation