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Udeme Umoh

Customer Service Assistant
About

With proven experience at Marks and Spencer focusing on customer service and warehouse operations, I excel in dynamic retail settings. Skilled in inventory control, order preparation, and maintaining high standards of store maintenance, my adaptability and basic English proficiency make me a valuable asset for any retail team.

Previous Brands
Galliard Homes Limited
Marks and Spencer
Waiter
Work Experience
Assistant Site Manager
Jul ‘23 - Jul ‘23
Galliard Homes Limited

A property development firm dealing with residential and commercial projects. Job Role: Assistant Site Manager [3rd to 7th of July 2023] • Consists of: assessing whether floor plan was in line with Physical layout and make a reporting of any unaligned work, orchestrated final assessments of units before closing, managed the reading of schematics and floor plans, and liaising with contractors.

Warehouse Operations assistant, Customer service assistant
Aug ‘19 - Now
Marks and Spencer

Leading British Retailer bringing quality food and clothing to millions of customers globally. Job Role: Warehouse Operations assistant, Customer service assistant [August 2019 to Date]

Event organiser
Jun ‘19 - Jul ‘19
Waiter

invoices, fridge alarms, and conducting restocking of shelves for customer need and satisfaction, training of inexperienced staff, supporting of different stores around London, trained in fire, and H&S (Health & Safety) management. Indeed Flex Temporary work platform connecting jobseekers to market leading brands in the UK and US. Job role: Event organiser, Waiter [June 2019 to July 2019] • Consists of: adhering and fulfilling customer's request, organising, and preparing room(s) for specific events such as conferences, small meetings, and parties at various locations around London.

Retail Experience
Retail Category
Other
Work Environment
Department store
Other
Product Category
Other
Responsibilities
Client Help
Greeting
Complaint handling
Aftercare
Storytelling
Client Advising
Transactions
Upselling
Packaging
Returns & Exchanges
Online orders fulfilment
Product setup
Product labelling
Inventory control
Delivery processing
Stockroom management
Stock control
Order preparation
Store Maintenance
Open/closing store
Health & safety
Recommendations
Adam Graham
Senior colleague - Assistant Manager, Marks and Spencer
Aug 2019 -

Udeme is a very hard working person who always put his all into the work or task he has be given. He has a very positive outlook on all things and always has a smile on his face

Languages
English
Education & Training
Anglia Ruskin University
‘22 - ‘26
(BEng Civil Engineering)
at Anglia Ruskin University College: ARUC
‘21 - ‘22
Master of Education
ARK WALWORTH ACADEMY
‘12 - ‘17
GCSE: Mathematics