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Emily Caldwell

Retail Sales Associate
About

With experience at Primark, I excel in customer service, till operation, and shop floor maintenance. I thrive in fast-paced retail environments, demonstrating strong teamwork and adaptability, offering high-quality service in high street settings.

Previous Brands
Primark
Front of House, The Harrow
Front of House, Bottle and Glass
Chimera Recruitment
Phyllis Court Club
Work Experience
Food and Beverage Assistant Regatta
Jul ‘25 - Jul ‘25
Phyllis Court Club

Supported high-profile hospitality operations during the Henley Royal Regatta, ensuring exceptional service delivery for members and guests of Phyllis Court Club. Gained experience in fast-paced, high-pressure environments, honing skills in customer relations and team coordination. Contributed to seamless service workflows, demonstrating adaptability and professional communication.

Beauty Sales Assistant
May ‘25 - Now
Chimera Recruitment

Delivered exceptional service in a high-end retail environment, building client relationships and driving sales through personalised recommendations. Developed expertise in luxury brand standards and client engagement while collaborating within a team to exceed performance targets.

Retail Sales Associate
Jul ‘24 - Sep ‘24
Primark

Delivered excellent customer service in a fast-paced retail environment, supporting sales and visual merchandising. Built strong communication, teamwork and problem-solving skills while helping achieve store targets and ensuring a positive shopping experience for all customers.

Front of House
May ‘22 - Dec ‘22
Front of House, The Harrow

Provided welcoming professional service in a customer-facing environment, ensuring a positive experience for all guests. Managed reservations, greeted and seated clients and coordinated with staff to maintain smooth operations. Developed strong communication and multitasking skills while upholding high standards of service and professionalism in a fast-paced setting.

Front of House
Jan ‘21 - Jan ‘22
Front of House, Bottle and Glass

Served as the first point of contact for guests in a customer-focused environment, providing exceptional service and support. Coordinated seating, reservations, and guest inquiries while collaborating with team members to ensure smooth daily operations. Strengthened skills in communication, organisation and problem-solving, contributing to a welcoming and efficient guest experience.

Retail Experience
Retail Category
High street
Luxury
Work Environment
High street store
Shopping centre
Boutique
Outlet
Product Category
Womenswear
Accessories
Menswear
Watches & Jewelry
Beauty & Fragrances
Footwear
Responsibilities
Greeting
Client Help
Client Advising
Transactions
Cash register
Returns & Exchanges
Store Maintenance
Product setup
Stock control
Health & safety
Complaint handling
Upselling
Product labelling
Languages
English
Education & Training
Lord Williams School
‘21 - ‘23
A-Levels
History, politics, and psychology