Berivan Demir
Experienced Retail Specialist with over 5 years of expertise at esteemed brands, including Christian Dior, Boots, and Mulberry. Renowned for delivering exceptional customer service and achieving sales excellence, consistently creating positive and welcoming experiences. Bilingual in English and Turkish, with a proven ability to adapt seamlessly to dynamic retail environments. Known for professionalism, genuine kindness, and an unwavering commitment to enhancing the customer journey.
• As Assistant Manager at the Cancer Research Charity Shop, I support our mission to fight cancer. • I ensure smooth shop operations, manage inventory, and provide exceptional customer service. • I drive sales and promote charity initiatives, creating a welcoming environment for supporters. • I recruit, train, and motivate volunteers, fostering a supportive team dynamic. • With dedication and compassion, I make a meaningful difference in the fight against cancer.
I embody the essence of elegance and sophistication, providing unparalleled service to our esteemed clientele. Working in collaboration with an agency, I serve as a pivotal member of our team, curating exceptional experiences and showcasing our iconic products with finesse and passion. My role involves cultivating lasting relationships with discerning clientele, offering personalized assistance, and exceeding sales targets through strategic engagement and product advocacy. I bring a profound understanding of Dior's prestigious offerings, including couture fashion, accessories, fragrances, and cosmetics, ensuring that every interaction reflects the brand's unwavering commitment to luxury.
As a Beauty Advisor specializing in makeup at Boots, my role is centred around providing personalized and expert guidance to customers seeking to enhance their beauty through cosmetics. Working within a dynamic and fast-paced retail environment, I am dedicated to offering exceptional customer service and tailored product recommendations that align with everyone's unique preferences and needs. My primary responsibility is to engage with customers, both in-person and through various communication channels, to understand their cosmetic requirements, preferences, and desired outcomes. Through active listening and open-ended questioning, I gain insights into their makeup routines, skin tones, and style preferences, allowing me to offer well-informed and relevant advice.
As a Beauty Assistant at House of Fraser, my role revolves around providing a high level of customer service and expertise within the realm of beauty and fragrance. Working within the prestigious and dynamic environment of House of Fraser's beauty department, I am dedicated to delivering exceptional experiences to customers by assisting them in finding the perfect beauty and fragrance products that align with their preferences and needs.
neurosurgical unit: • To ensure patients know where facilities are located. Spending time with patients who are on their own • Referring any patient concerns about their clinical care to a nurse.
• greet customers, sort donations, price goods, work on the till, and create window displays.
hospital volunteer • Helped with office tasks including taking messages, scanning documents and answering phone inquiries. • Adhered to procedures and instructions to maintain safety. • Trained and prepared to assist in emergency situations. • Completed paperwork and evaluation forms to document patient interactions.
• Using the shop's guidelines to sort and price donated clothes, books, homewares etc. • Receive donations from the public and ensure they are stored safely • Providing excellent customer service on the shop floor • Creating atractive displays across the shop
• Communication and customer service skills to deal with clients and keep them happy.