Saifullah Khan Athaullah Khan
I have broad retail experience in fashion and food, excelling in customer service, sales, visual merchandising, and POS operations. Skilled in inventory and stock management, I adapt quickly to fast-paced environments and am committed to delivering excellent service and results on the shop floor.
Managed security operations for public & private events, advised safety and compliance while managing a team staff and contributing to a 100% reduction in incident reports. Conducted ID checks, controlled access points, enforced venue policies professionally and responded incidents calmly. Collaborated with law enforcement, emergency services, de-escalating conflicts and reporting breaches.
Analysed served promptly and amiable service in a busy quick-service restaurant. Presented hygienically meals, wraps, Burgers, Milkshakes, Chicken Marination, Rice Meal. Developed 100% order accuracy processed cash and card transactions, and operated point-of-sale systems. Facilitated online order picking and packing, planned meeting tight delivery deadlines and accuracy targets. Delivered exceptional customer service in a fast-paced frozen food retail environment, assisting up to 200+ customers daily with product inquiries, checkout, and returns.
Introduced fast, friendly service in a high-volume café setting, persuaded customer satisfaction. Prepared beverages, Coffee's, Sandwiches Chicken & beef Starters and proposed hygiene standards. Directed 100% inventory, restocked supplies, and supported every day in opening/closing tasks. Represented collaboration with team members to improved efficiency during peak hours and uphold service quality.
Designed product knowledge and sales support, boosting team performance. Analysed sales data to implement effective campaign strategies, inventory, customer records to improved stock accuracy. Trained new staff on sales techniques and CRM usage (Salesforce). Designed visual displays to enhance showroom appeal and drive footfall.
Delivered customer care and resolved billing/product issues to analysed satisfaction. Prepared stock arrangements, exchanges, and inventory with 95% accuracy, cashier operations and streamlined service. Communicated clearly with customers and resolved complaints, achieving 90% satisfaction. Collaborated with team members to meet daily sales targets and improve store presentation, increasing customer satisfaction scores.