Firdous Abdul Karim
I have hands-on experience as a Sales Associate at Victoria’s Secret, delivering personalised customer service, managing tills, fitting rooms, and stock. I adapt quickly in busy retail settings and am committed to creating a positive experience for every customer on the shop floor.
At Victoria's Secret, I supported opening-day operations by efficiently loading product tubs and organising new inventory within drawers and displays. I provided high-quality customer service on the sales floor and in fitting rooms, including professionally measuring customers to ensure accurate sizing and a comfortable, positive experience. I operated the tills, processed transactions and returns with accuracy, and communicated effectively with both customers and team members. I was also regularly trusted with closing duties, ensuring the store remained clean, organised, fully stocked and visually presentable for the next business day.