Mariyam Iftikhar

• Patrolled venue perimeter and interior, intercepted disturbances and escorted unruly patrons outside safely. • Checked guest IDs against laminated guide using handheld scanner to deny underage admission. • Conducted routine perimeter checks around venue every hour, identifying maintenance hazards and reporting them. • Monitored crowd density at bar and dancefloor, radioing adjustments to staff to prevent bottlenecks. • Maintained clear radio contact with outside police and emergency services when violent incidents required escalation.

Managed high-volume customer interactions, ensuring seamless order fulfilment andconsistently high satisfaction scores in a fast-paced warehouse and retail environment. Supported inventory control operations, contributing to a reduction in stock discrepancies through accurate replenishment and auditing processes. Recognised for delivering exceptional customer service, including conflict resolution and tailored product guidance. • Upheld stringent store presentation and health & safety standards in line with Amazon's operational protocols.

Delivered on projects' key objectives with agreed budgets, timelines and standards. Used project management tools and techniques for positive, successful outcomes.

Collaborated with marketing to implement market specific campaigns, boosting sales by 70%. Maximised lead generation by participating in 2020 industry events, including Sales Expo and Different Property Expo. Maintained active communication with prospects by sending timely targeted Sales materials, 2019-08 - 2020-03 2017-06 - 2019-06

Monitored market trends to remain ahead of competitors, consistently meeting client demands. Managed marketing budgets with data and results driven decision making. Created engaging marketing materials, driving campaign and brand awareness. Spearheaded lead generation activities to promote brand awareness and interest within target market. Determined strategy for social media marketing for cohesive messaging across multiple platforms. Optimized landing pages, social media posts and online copy for specific audiences.

Aided senior leadership by recommending corrective actions and improvements to company operations. Analyzed financial data to track and achieve budget targets. 2015-04 - 2017-06

Monitored market trends to remain ahead of competitors, consistently meeting client demands. Coordinated promotional activities and trade shows to increase brand visibility. Conducted market research to identify key customer segments and target audiences. Managed marketing budgets with data and results driven decision making. Evaluated marketing campaigns using key metrics and performance indicators, enhancing future propositions. Master of Science: Corporate Brand Management Brunel University London - Uxbridge, HIL Master of Science: Project Management SZABIST - Islamabad, Pakistan Bachelor of Business Administration: Marketing Capital University of Science And Technology - Islamabad, Pakistan