Tiyah Brown
I have extensive retail experience at Selfridges and Costa Coffee, excelling in sales, customer service, and fast-paced shop floor duties. I adapt quickly to new environments, confidently handle varied retail tasks, and thrive in both luxury and high street settings, always ensuring a premium client experience.
Coordinate events and client activities across serviced office spaces, managing delivery from initial planning through to execution.Manage end-to-end event logistics including calendars, bookings, catering, DJs, RSVPs and on-the-day hosting.Develop and pitch creative event ideas and office-space experiences, adapting concepts to client needs and the wider business environment.Liaise with brokers, clients, suppliers and internal teams, maintaining clear communication and strong attention to detail.Balance multiple deadlines and operational priorities while delivering a professional, welcoming experience for clients and visitors.
Delivered exceptional customer experiences by translating brand storytelling into real-time, in-store interactions with a diverse customer base.Worked closely with marketing and visual merchandising teams to implement branded promotions, holiday campaigns and new collection launches.Monitored customer feedback and product interest, providing insights to managers that supported merchandising decisions.Adapted communication and product messaging to different customer profiles, demonstrating strong commercial awareness and editorial sensitivity.
Produced engaging video content for interviews, promotional features and social media using DSLR cameras and Adobe Premiere Pro.Managed end-to-end pre-production logistics including scheduling, scripting and shot planning to streamline content workflows.Edited video content with brand-consistent visuals, graphics, music and transitions for polished outputs.Wrote and proofread scripts, captions and interview questions, maintaining clarity, tone and grammatical accuracy.Maintained editorial calendars, collaborated with creatives and stakeholders, and researched trends to support audience engagement.
Led store opening and closing duties including cash reconciliation, cleanliness checks and team briefings.Provided high-quality customer service under pressure while managing 100+ customer orders daily.Trained and supervised new staff, supported structured onboarding and handled unexpected issues and staffing gaps efficiently.Demonstrated strong time management, adaptability, problem-solving and professional communication.