Robert Samuel Tapping
PhD candidate
About
With over four years’ experience as a Customer Support Assistant at Morrisons and Marks & Spencer, I excel in delivering exceptional customer service, managing busy shop floors, and handling tasks from tills to stock control. I am adaptable, reliable, and thrive in fast-paced, high street retail environments.
Previous Brands
The Manchester Metropolitan University
Morrisons
Marks and Spencer
Work Experience
PHD Student
Oct ‘23 - Now
The Manchester Metropolitan University
Customer Service Assistant
Jun ‘20 - Sep ‘23
Morrisons
Customer Service Assistant
May ‘17 - May ‘18
Marks and Spencer
Retail Experience
Retail Category
High street
Work Environment
High street store
Product Category
Other
Responsibilities
Greeting
Client Help
Complaint handling
Client Advising
Cash register
Returns & Exchanges
Online orders fulfilment
Packaging
Product setup
Product labelling
Inventory control
Delivery processing
Stockroom management
Stock control
Order preparation
Store Maintenance
Open/closing store
Health & safety
Languages
English - Native
Education & Training
The Manchester Metropolitan University
‘20 - ‘23
Bachelor's degree
The Manchester Metropolitan University
Doctor of Philosophy
The Manchester Metropolitan University
Bachelor of Science