I excel in dynamic retail settings, showcasing strong adaptability across diverse roles at Oxfam and Maison Senteurs de Fée. Fluent in English, French, and Spanish, I bring a passion for customer service and an ability to thrive in fast-paced environments to every sales floor.
• Supported seniors on 8 several highly complex financial LBO models and persuasive client pitches, addressing their critical business requirements • Executed a wide range of tasks corresponding to the diversity of the Leveraged Acquisition Finance Team offerings • Pitched Victoria’s Secret as an attractive P2P acquisition using LBO, DCF, and Ratings models for the final group intern project
• Provided a friendly welcome to students, ensuring a positive dining experience from the moment they entered • Exhibited flexibility and poise during busy meal periods, ensuring efficient food service during high-volume times • Served all meals and cleaned and sanitised the dining hall, strictly following food safety and sanitation protocols
• Delivered top-class and fast service for demanding customers, rapidly honing skills in my initial bar experience • Started during the busy Euro Cup, successfully serving over 100 customers in an evening within my first week
• Mystery shopped in competing banks to evaluate and recommend student-tailored improvements to managers • Aided employees in various roles to perform daily tasks and customer service queries, honing interpersonal skills
• Collaborated with the Head of House and fellow prefects to boost student welfare through organising activities • Acted as a primary point of contact for students and raised £3,000+ for three charities via weekly 'tuck shops'
• Taught 25+ students in Maths, French, and/or Spanish up to GCSE level with 1-to-1 and group sessions • 100% pass rate and several A*s attained through creating unique revision methods previously key to my success
• Taught 25+ students in Maths, French, and/or Spanish up to GCSE level with 1-to-1 and group sessions • 100% pass rate and several A*s attained through creating unique revision methods previously key to my success
• Provided customer assistance on charities, managed recycling, and organised shop floor with weekly themes • Supported administrative tasks, including archiving and creating 'Gift Aid' advertisements to advise shoppers
• Instructed 60+ children between the ages of 3-18 per week, providing constructive feedback to develop form • Supervised children with mobility difficulties, varying my delivery methods to amplify their personal progression
• High-end Artisanal Organic Cosmetics Brand • Interpreted for international customers, greeted visitors, and assisted with product enquiries • Maintained impeccable shop standards, including product packaging and presentation, as expected by the shop