Mashal Dost
I have hands-on sales experience at ZARA and supervisory skills from Madina Food Centre, excelling in customer service, stock management, and maintaining high shop floor standards. I thrive in fast-paced retail settings, adapt quickly, and am committed to delivering personalised shopping experiences while supporting team performance.
Delivered premium, personalised customer service in a high-volume environment. Confidently with engaged customers, providing tailored recommendations, styling support, and upselling to drive sales performance Maintained high shop floor standards, including visual merchandising, stock presentation, and fitting room organisation in line with brand expectations Handled transactions accurately and professionally, ensuring efficiency and attention to detail during peak trading periods Worked collaboratively in a fast-paced team to meet sales targets while maintaining strong service quality
Coordinated event setup and delivery, ensuring all equipment, materials, and logistics were prepared and executed efficiently Engaged confidently with customers and attendees, delivering a friendly, enthusiastic, and professional approach to create an enjoyable and memorable event experience Worked effectively under pressure during busy event periods, maintaining organisation and attention to detail throughout
Delivered parcels efficiently and safely across assigned routes, ensuring timely and accurate deliveries in a fast-paced logistics environment Provided excellent customer service when interacting with recipients, ensuring professionalism and clear communication at all times, ending with a 5 star rating
Supervised daily store operations, ensuring high standards of customer service, efficiency, and cleanliness Monitored stock levels and supported replenishment to maintain availability and strong store presentation Handled customer enquiries and resolved issues professionally to ensure satisfaction and positive relationships Managed and supported staff during shifts, delegating tasks to maintain smooth workflow and team performance under pressure
To Whom It May Concern, I am pleased to provide this reference for Mashal Dost who worked for Madina super market as a supervisor from 01/10/2024 to 01/10/2025 During their employment, Mashal was responsible for a variety of duties, including customer service, stock checking and inventory control, maintaining product displays, handling deliveries, and ensuring the smooth day-to-day operation of the workplace. Mashal consistently demonstrated excellent professionalism, reliability, and a strong work ethic. He was honest, trustworthy, and hardworking, always completing tasks to a high standard and taking responsibility for his work. His relationship with customers was outstanding. He was polite, respectful, and helpful, regularly receiving positive feedback for his friendly approach and willingness to assist. He worked well both independently and as part of a team and maintained positive relationships with colleagues and management. I found Mashal to be dependable, punctual, and committed to his responsibilities. He could always be trusted with stock management, cash handling , and other important duties requiring accuracy and integrity. I have no hesitation in recommending Mashal for future employment and am confident he will be a valuable asset to any organisation. Please feel free to contact me if you require any further information. Yours sincerely, Ghulam , the director Of MADINA supermarket