Tigana Germaine
With over five years’ luxury retail experience at leading brands, I excel in sales, client service, and team collaboration across fast-paced environments. Skilled in client advising, upselling, and product storytelling, I adapt easily to new retail settings. Basic Mandarin spoken.
Writing daily report for the day's sales, stock levels and client feedback on products Having a deep understanding of the brand's values and heritage in order to sell products to high-value clientele Selling luxury homeware products across three different sections in Selfridges Working with the management team to create solutions and plans to maximize sales Collaborating with personal shoppers to find suitable products for their client's needs
Collaborating with personal shoppers to provide personalised service to high-profile clientele Creating and presenting bi-weekly team presentations on brand-related topics to improve team knowledge and performance Meeting monthly targets as part of a team Managing client books and performing daily client outreach Selling luxury items both in-store and through virtual platforms Organizing multiple stock rooms and managing daily operational responsibilities Understanding and explaining brand heritage to sell not only products but also a luxury experience
Submitting weekly trading report on brands performance and analysis Serving and styling clients across all floors and departments Opening and closing till points across the department floor Working in and organising multiple stockrooms across the floor Replenishing stock and making sure visual standards are kept pristine Working with managers and sales team to meet individual and team targets Driving and maximising the sales and profitability of the store to achieve growth.
Fashion design consulting services for individuals and companies Fabric sourcing of products worldwide Product and brand development Analyzing the risk assessment and the forecast of project budget Proactively contacting manufactures and updating client portfolios Organizing marketing campaigns in order to attract and maximize company sales
Selling luxury items to clients Working with client books Driving and maximizing the sales and profitability of the store to achieve growth. Working in stockroom Keeping store floor and back of house tidy at all times Organizing transfer of stock throughout national based Paul smith stores Organizing delivery for clients from nationwide stores End of day and weekly report for financial figures
Assisting customers with prestige fashion products Selling luxury products to customers Working with client books Advising customers on best possible outfits based upon their style and taste Styling both male and female customers Assisting at joint company of Armani Exchange Working at tills