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Open to Permanent
Open to Permanent

Rahul Banger

Sales Associate
About

With extensive experience as a Senior Sales Associate at Selfridges, I excel in customer service, upselling, and efficient stock and cash handling. My adaptability and passion for retail make me an ideal candidate for dynamic temporary sales positions.

Previous Brands
Selfridges
Selfridges Birmingham
Retro Game Zone (Bullring Link Street)
Joe Delucci's LTD - Bullring Kiosk
Selfridges Oxford Street
Work Experience
Senior Sales Associate
Jul ‘19 - Now
Selfridges Oxford Street

Key responsibilities Customer Service: ● Providing exceptional customer service, maintaining a high level of standards, pushing to meet daily, weekly and monthly targets such as productivity and capturing customer information. making sure my product knowledge is up to scratch to ensure that the customer has the full knowledge of the product before purchasing. Stock Handling: ● Counting stock daily whilst on shift to ensure loss prevention protocols are carried out efficiently, ensuring completion of stock due diligence by preparing the stock room for stocktake. Cash Handling: ● Morning float checks and cashing up procedures to ensure we are ready for the day ahead of business

Senior Sales Associate
Jun ‘19 - Now
Selfridges Birmingham

Key responsibilities Customer Service: • Providing exceptional customer service, maintaining a high level of standards, pushing to meet daily, weekly and monthly targets such as productivity and capturing customer information. making sure my product knowledge is up to scratch to ensure that the customer has thefull knowledge of the product before purchasing. Stock Handling: • Counting stock daily whilst on shift to ensure loss prevention protocols are carried out efficiently, ensuring completion of stock due diligence by preparing the stock roomfor stocktake. Cash Handling: • Morningfloat checks and cashing up procedures to ensure we are readyfor the day ahead of business.

Temp
Oct ‘18 - Dec ‘18
Retro Game Zone (Bullring Link Street)

Job Title: Christmas Temp 1st October 2018 - 31st December 2018 Key responsibilities • Providing exceptional customer service, working to meet individual and store targets, upselling products by sharing my knowledge to the customer, supporting end of day cashing up procedures and end of day store closing.

Senior Sales Assistant
Jan ‘18 - Jun ‘19
Joe Delucci's LTD - Bullring Kiosk

Key responsibilities Customer Service: • Providing exceptional customer service, maintaining a high level of hygiene standards, covering management shifts, opening and closing the kiosk, actively upselling our products, traffic stopping during quieter periods. Stock Handling: • Ordering stock on a weekly basis, ensuring completion of stock due diligence, managing stock rotation and waste processes. Cash Handling: • Morningfloat checks, cashing up procedures, taking change orders from the bank, and training newstarters on all cash procedures.

Retail Experience
Responsibilities
CRM
Complaint handling
Aftercare
Styling
Upselling
Cash register
Returns & Exchanges
Packaging
Inventory control
Order preparation
Open/closing store
Stockroom management
Store Maintenance
Storytelling
Greeting
Client Help
Product demos
Client Advising
Transactions
Online orders fulfilment
Languages
English - Native
Panjabi - Fluent
Education & Training
University of Westminster
‘19 - ‘22
Bachelor of Arts in Music
Access Creative College Birmingham
‘17 - ‘19
RSL Level 3 Subsidiary Music Technology
Birmingham Metropolitan College Sutton Coldfield Campus
‘16 - ‘17
BTEC Level 3 90 Credit Diploma Business and Law
St John Wall Catholic School
‘11 - ‘16
Six GCSES (including maths and english) grade B - C BTEC Level 2 in Music, Applied Science and Travel and Tourism grade Pass - Merit