I am a Project Manager with a Master of Science in Project Management from Ecole supérieure de Commerce de Clermont-Ferrand and a Bachelor of Technology in Mechanical Engineering from Mahatma Gandhi University. I have a passion for solving complex problems and managing multiple projects simultaneously, using my expertise in both engineering and project management. In my most recent role as a Product Operations Specialist at QIMA, I was responsible for managing a wide range of projects from conception to delivery, while ensuring quality standards and timelines were met. I digitalized one of the business unit’s proposal request methods, reducing the time taken by 50%. I also created a standard process for the product operations team, a company-wide sales template, and a digital self-assessment questionnaire for the audit team. I am well-versed in problem-solving, and presentation, and possess analytical skills. I am motivated by learning new things and meeting new people over a cup of coffee. :)
Analyses sales trends and implements strategies to achieve and exceed revenue targets, while optimizing stock levels and product placement. Ensure the highest level of customer satisfaction by addressing concerns, improving service standards, and maintaining a well-organized store layout. Manage budgeting, expense control, and cash reconciliation to sustain profitability and achieve financial goals. Maintain compliance with store policies and safety regulations, ensuring a secure and well-organized shopping environment. Monitor market trends and customer preferences to recommend new products, optimizing the store's offerings to meet demand and drive sales growth.
Digitalized one of the business unit’s proposal request methods to put in place a more efficient system that reduced the time taken by 50%. Created a standard process for the product operations team, taking into account the best practices in internal communication and business process management. Created a company-wide Sales Template in accordance with the guidelines approved by the senior leadership. Created the weekly trends report analysing CRM data and identifying customer behaviour patterns. Supported the audit team in creating a digital self-assessment questionnaire to assess the quality and reliability of the Suppliers. Supported the Sales and Marketing teams in launching new product feature push notifications for the WebApp using Appcues. Supported the Operations Manager in the internal training and documentation process and the Product Director in creating presentations for stakeholder meetings.
Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings. Worked on defining product positioning, messaging and planning market launch, public relations and lead generation campaigns. Boosted brand awareness with target customer demographics with print and email campaigns. Negotiate distribution channels (doors) for sales optimization.
Performed in-depth market analysis in order to identify potential market opportunities. Implemented automated approaches to routine tasks, making suggestions that were widely received. Conceptualized and deployed enhanced product features considering client feedback and integrated their use into marketing strategies. Reviewed and evaluated weekly sales data, and managed communication between clients and the company.
Designed programs, policies, and procedures that were implemented to reduce or eliminate workplace injuries and hazards. Inspected facilities for adherence to fire, hazard, and safety guidelines & managed the documentation of weekly reports. My team and I achieved 1 Million Safe Man Hours in the Thematic District project (Dubai EXPO 2020).
Analysed onsite incidents and instituted precautionary measures to reduce the risk and severity of workplace injuries. Offered staff coaching on observed at-risk work habits to minimize accidents and increase workplace safety. Verified monthly practice of fire drills for every work shift.