With over 10 years’ experience in fast-paced retail, I excel in delivering exceptional customer service and sales, having worked with luxury brands at Harrods. I am adaptable, organised, and passionate about fashion, fluent in English and Bulgarian, and skilled at supporting diverse customer needs on the shop floor.
Since I have started working for 24Seven, I have worked with these brands in Harrods: Delvaux Bonpoint Burberry Versace Miu Miu Stella McCartney Anya Hindmarch Provided service with a smile, offering courteous, helpful • • • • •
Recommended fresh styling ideas, inspiring clients to try new fashion trends and find their personal style. •Worked within strict budgets, seeking cost-effective fashion pieces in line with client demands. • • • • • • • •
Reported on business performance and trends to improve financial efficiency. •Performed detailed payroll duties from input and audit, to processing and submission. •Maintained organisational records of gross and net employee salaries. •Traced previous payroll transactions to identify and correct errors. •Kept employee records complete, accurate and compliant. •Reported on payroll activities for financial and operational recordkeeping and decision-making. •Updated employee pay information to reflect correct base pay and special entitlements. •Completed accurate payroll calculations using manual or computerized systems.