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Open to Permanent
Open to Permanent

Polly Andrews

Administrator
About

Experienced retail professional with a background as a Shop Assistant at British Heart Foundation. Skilled in till operations, item pricing, and customer assistance. Strong organisational abilities and adaptability to fast-paced environments, ensuring excellent customer service.

Previous Brands
British Heart Foundation
Express Solicitors
Michael W. Halsalls Solicitors Ltd.
Work Experience
Safeguarding Administrator
May ‘24 - Aug ‘24
AQA

Prioritising and managing over 1000 safeguarding cases where I filed and organised communication between schools and the top exam board over its busiest season. More specifically duties included: managing highly sensitive information; handling CRM, ShareFile and Excel and prioritising urgent cases.

Logistics coordinator and customer service advisor
Nov ‘23 - Feb ‘24
ABL 1Touch

This role involved customer service and administrative duties for a vehicle repairs insurance company. I organised the schedule of repairs for vehicles and kept customers informed of the ongoing process.

Administrative assistant
May ‘22 - Aug ‘22
Express Solicitors

My experience as an administrative assistant in a Top 100 law firm included the handling of all post and invoices; categorising and filing client's medical records; general admin duties including stationery/supply checks. I worked in a fast paced environment whilst building strong relationships with my team and superiors.

Administrative assistant
Oct ‘19 - Oct ‘19
Michael W. Halsalls Solicitors Ltd.

Work of a largely administrative capacity including organising/handing out post, categorising files and any email admin required.

Retail assistant
Jun ‘17 - May ‘18
British Heart Foundation

Working till; pricing/ categorising store items; helping customers on the phone and in person.

Retail Experience
Retail Category
High street
Work Environment
Shopping centre
High street store
Product Category
Womenswear
Menswear
Accessories
Watches & Jewelry
Beauty & Fragrances
Footwear
Responsibilities
Greeting
Product demos
Client Advising
Cash register
Storytelling
Complaint handling
CRM
Product labelling
Product setup
Stockroom management
Order preparation
Delivery processing
Store Maintenance
Recommendations
Becki Hinchliffe
Direct manager - Designated Safeguarding Lead, AQA
May 2024 - Aug 2024

Polly has been excellent seasonal worker here at AQA. She is polite, hardworking, efficient and a pleasure to manage. I have no hesitation in recommending her to you.

Languages
English - Native
Education & Training
University of Durham, English
Bachelor of Arts
Manchester High School for Girls
English Literature, Psychology and Art