I have hands-on experience in fast-paced retail environments, excelling in sales, customer service, and stock management with brands like UNIQLO and Sunnamusk. Confident with tills, merchandising, and team support, I quickly adapt to new systems and consistently deliver excellent service on the shop floor.
Lead day-to-day front-of-house operations while supporting colleagues and maintaining high standards of customer service and presentation. Prepare and serve matcha, smoothies, coffee and other drinks quickly and to a consistent standard, including at peak times. Support stock management, food preparation, cleaning and opening/closing procedures while working efficiently in a fast-paced environment.
Managed daily branch operations across a high-footfall site, overseeing service standards, compliance, and cash management. Supervised and supported a small team of counter staff, ensuring accuracy, efficiency, and consistent customer service quality. Handled high-value cash transactions and end-of-day reconciliations on the Horizon system, balancing without unresolved discrepancies. Trusted to open and close the branch independently, managing safe procedures and daily handovers.
Consistently hit sales targets through personalised customer consultations in a premium, target-driven retail environment. Maintained high-standard product displays and managed stock replenishment to ensure the shop floor was always sales-ready. Handled cash transactions and end-of-day till procedures accurately in a fast-paced retail setting.
Delivered fast, efficient customer service on a busy shop floor, handling hundreds of customers daily. Processed high volumes of till transactions accurately while maintaining brand standards across merchandising and fitting rooms. Supported stock replenishment and back-of-house organisation to keep the shop floor fully stocked at all times.
Part-time role alongside full-time study, covering till operation, cash handling and customer service in a high-volume store. Supported stock replenishment and kept the shop floor tidy, organised and well presented.
I worked with Eamon at Sunnamusk, where he was a Fragrance Sales Consultant, and I was a senior colleague. He hit his sales target every month and was one of the most dependable people on the team. He was always punctual and quick to learn the product range. He’s very confident with customers and can turn a browse into a sale without being pushy. He’s easy to work with and needs little supervision. I’d happily recommend him for retail shifts.