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Open to Permanent
Open to Permanent

Mal J

Polished, warm, and service-oriented professional with a talent for building rapport and delivering memorable client experiences.
About

A confident and enthusiastic individual who is very driven and hardworking; I am very keen to succeed in my career. I consider myself a fast learner with a strong work ethic; I have experience in both customer service, childcare and currently looking for a new opportunity. I am a critical thinker who likes to solve problems. Having the ability to communicate information concisely and effectively is key and is something I demonstrate on a daily basis. I speak English, Arabic and French.

Previous Brands
Crazy Pizza
Harrods
Ladurée
M&S Kings Road
Private Babysitting
Niche Recruitment
Work Experience
Admin Assistant
Jan ‘23 - Now
Niche Recruitment

• Coordinate client meetings and manage daily front-office operations with efficiency and discretion. • Serve as primary point of contact for phone, email, and walk-in enquiries, ensuring a seamless first impression. • Maintain confidential records, organise schedules, and provide comprehensive administrative support to management. • Build and maintain strong relationships with clients, ensuring clear communication and timely follow-up. • Streamlined office organisation and workflow, enhancing cross-departmental coordination and efficiency.

Luxury Sales Associate
Nov ‘20 - Dec ‘22
Harrods

Responsible for providing a world-class, personal customer service, demonstrating exceptional product knowledge, and building quality customer relationships. Working in a fast-paced, often demanding environment, maintaining a cool head and positive manner. Demonstrating exceptional product knowledge and using tills frequently. Also, greeting customers and managing cash registers while also helping them find anything within the iistore that they need. Brands included Bvlgari, Tom ford, LV

Receptionist
Feb ‘16 - Jan ‘18
Crazy Pizza

Ensuring customers are receiving the correct order, double checking the order before it goes to a customer. Helping serve plates out to customers tables in fast paste environment. Polishing and Placing silverware on each table as well as folding napkins in a structured way. Cleaning off tables after customers have left, most importantly communicating any food allergy or special nutrition needs to kitchen staff.

Languages
Arabic - Fluent
English - Native
Dutch - Fluent
London, UK