Open to Permanent

Ahmed Sultan

I am a motivated and ambitious resource to any organisation adding good communication and great work ethic to any job

About

With over seven years in retail operations, I excel in customer service, sales, merchandising, and multi-store management. Experienced across high street and premium fashion, I adapt quickly to fast-paced shop floors and am passionate about delivering excellent service and creating a welcoming retail environment.

Previous Brands

Kabeer Fabrics (Men's Eastern Wear)

Belive Retail (Pvt) Ltd.

Faiza Faisal (Ladies Eastern Wear)

Ittehad Retail (Pvt) Ltd.

Urban Outfitters UK

Work Experience

Consultant

May ‘23 - Mar ‘24

Belive Retail (Pvt) Ltd.

Supported brand strategy and retail expansion for a Western wear brand.

Founder & CEO

Apr ‘23 - Dec ‘24

Self employed

Launched and managed operations, sourcing, and marketing for a premium cotton unstitched line.

Liaison & Campaign Lead

Mar ‘23 - Mar ‘24

Faiza Faisal (Ladies Eastern Wear)

Led seasonal campaigns, influencer outreach, and brand positioning initiatives.

Assistant Head of Operations

Mar ‘18 - Mar ‘24

Ittehad Retail (Pvt) Ltd.

Assisted CEO & Director in managing retail operations and streamlining multi-store performance.

Work Experience

Feb ‘15 - Mar ‘15

Urban Outfitters UK

Two-week unpaid placement focusing on fashion retail, merchandising, and customer service.

Retail Experience

Retail Category

High street

Premium

Other

Work Environment

Pop-Up

Flagship store

Product Category

Menswear

Womenswear

Accessories

Responsibilities

Greeting

Client Help

Complaint handling

Storytelling

Client Advising

Upselling

Transactions

Returns & Exchanges

Product setup

Product labelling

Inventory control

Stockroom management

Open/closing store

Health & safety

Store Maintenance

Languages

English - Native

Urdu - Native

Hindi - Fluent

Education & Training

University of Birkbeck, London

Foundation Diploma in Business Management

Diploma