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Open to Permanent
Open to Permanent

Pranshu Shah

Supervising Associate
About

With 3 years in luxury retail, I excel in customer service and sales. At Kama Ayurveda, I delivered personalised consultations and exceeded sales targets. My cashier experience at Eataly enhanced my transaction handling skills, ensuring efficiency and customer satisfaction.

Previous Brands
Eataly
Kama Ayurveda
AHMEDABAD
Work Experience
CASHIER
Nov ‘24 - Jan ‘25
Eataly

• Enhanced customer satisfaction by promptly addressing issues and concerns. • Maintained clean and organised workspace to ensure efficient service. • Identified counterfeit notes whilst handling cash, ensuring financial security. • Handled high volumes of transactions during holiday seasons efficiently. • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.

SUPERVISOR
Apr ‘22 - Aug ‘23
Diesel

Sales Associate
Sep ‘20 - Nov ‘23
Kama Ayurveda

• Provided exceptional customer service by offering personalized beauty consultations and product recommendations. • Developed in-depth knowledge of luxury skincare, makeup, and fragrance brands to enhance customer experiences. • Consistently met and exceeded sales targets through upselling and cross-selling strategies. • Built and maintained strong relationships with VIP clients, fostering brand loyalty and repeat business. • Assisted in visual merchandising to create an inviting and luxurious shopping environment. • Processed transactions efficiently while maintaining accuracy in handling payments and inventory.

Retail Experience
Retail Category
Luxury
High-end luxury
Premium
High street
Work Environment
Boutique
Department store
Shopping centre
Pop-Up
Flagship store
High street store
Travel retail
Outlet
Other
Product Category
Menswear
Womenswear
Accessories
Leather goods
Watches & Jewelry
Footwear
Beauty & Fragrances
Other
Responsibilities
Greeting
Complaint handling
Storytelling
Aftercare
Client Help
CRM
Styling
Client Advising
Transactions
Product demos
Upselling
Cash register
Packaging
Returns & Exchanges
Online orders fulfilment
Product setup
Inventory control
Stockroom management
Product labelling
Delivery processing
Stock control
Order preparation
Store Maintenance
Health & safety
Recommendations
Anonymous
Senior colleague - Cashier, Eataly
Nov 2024 - Jan 2025

She’s very confident, energetic and hardworking individual. She has a great knowledge about her work and put her soul and heart in it . She’s very generous to customers, there have been time where she single handled all the work by herself without taking anyone’s help. Also, She’s very punctual and give her best in everything. When she’s around you feel a sigh of relief. I will definitely work again with her if I ever get any chance.

Languages
English - Fluent
Education & Training
University of Greenwich
BA ACCOUNTING AND BUSINESS ANALYTICS