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Aditya Reddy Sathi

Customer Service Assistant
About

With a successful tenure at DMART and Reliance Trends, I have excelled in enhancing customer experiences, optimising displays, driving sales growth, and ensuring seamless transactions. My adaptability, proven teamwork skills, and proficiency in store duties make me ideal for dynamic retail environments.

Previous Brands
9G7J+35G, VR Colon, Dilsukhnagar
Reliance Trends, LB Nagar Service Rd
Work Experience
Retail Assistant
Jun ‘22 - Jul ‘23
9G7J+35G, VR Colon, Dilsukhnagar

Dynamic Retail Assistant with a proven track record at DMART, contributing to the company's success from June 2022 to July 2023. Adept at optimizing product displays, enhancing the customer shopping experience, and driving revenue growth. Known for exceptional customer service and effective merchandising strategies. Consistently met and exceeded sales targets, achieving a 15% increase in overall sales during the tenure. Demonstrated expertise in order management, ensuring seamless transactions and customer satisfaction. Proactive team player with a keen eye for detail and a commitment to delivering outstanding service in a fast-paced retail environment. Eager to leverage skills in optimizing displays, boosting sales, and ensuring customer satisfaction in a new Retail Assistant opportunity.

Customer Service Assistant
Feb ‘21 - Apr ‘22
Reliance Trends, LB Nagar Service Rd

Reliance Trends Feb 2021 - Apr 2022 Reliance Trends, LB Nagar Service Rd, Kothapet, Hyderabad, Telangana 500060, India Dynamic Customer Service Assistant with a proven track record at Reliance Trends, excelling from February 2021 to April 2022. Acknowledged for delivering top-notch customer service, ensuring satisfaction through effective retail strategies, and achieving a 25% improvement in customer satisfaction ratings. Proficient in store duties, including stacking racks, retail display management, and order fulfillment. Demonstrates expertise in seamless order transactions and maintaining composure in high-pressure situations. Accomplished Retail Assistant consistently meeting and surpassing sales targets, realizing a 15% increase in overall sales. Known for proactive teamwork, attention to detail, and dedication to outstanding service in fast-paced retail environments. Eager to leverage skills in customer service, retail strategy, and store management for success in a new opportunity.

Languages
German
English
Telugu
Experienced Work Environments
Travel retail
Experienced Product Categories
Menswear
Responsibilities
Greeting
Client Help
Complaint handling
Storytelling
CRM
Styling
Client Advising
Transactions
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Product labelling
Inventory control
Stock control
Order preparation
Store Maintenance
Health & safety
Open/closing store
Stockroom management
Recommendations
Vikash
Jun 2022 - Jul 2023
Retail Assistant

He is really a good person. He always showed up for work on time and maintained a good record. He is a bit shy but that doesn't effect his customer service ability. Overall he is a great asset.

Education & Training
University of Greenwich
‘23 - ‘26
BSc(Hons) Computer Science